FAQ

Whom can I speak to about my subscription?

Feel free to reach out to our dedicated professionals here at jusgng.com anytime for assistance with your subscription inquiries. You can contact us via phone at +1-844-962-2507 or shoot us an email at [email protected]. Alternatively, our Live Support feature is also available for immediate assistance from one of our professionals.

I only signed up for your trial service but now I see a charge on my credit card. Why?

If you're seeing a charge on your credit card, it's likely because your trial service has automatically converted to a month-to-month subscription to avoid any service interruptions. If you wish to cancel your subscription, please contact us via phone at +1-844-962-2507 or email us at [email protected]. Our Live Support feature is also available for immediate assistance. However, if you're satisfied with your month-to-month subscription, we're delighted to continue serving you.

I can’t get my username and password to work. Help!

If you're experiencing difficulty with your username and password, it may simply be an issue with the information entered into the system. Feel free to contact us via phone at +1-844-962-2507 or email us at [email protected], and we'll be happy to assist you in resolving the issue promptly.

I no longer wish to continue with jusgng.com. What should I do?

We're sorry to hear you wish to cancel your subscription. To do so, please contact us via phone at +1-844-962-2507 or email us at [email protected], and we'll guide you through the cancellation process step by step.

How does the trial period work?

During the trial period, you'll have the opportunity to enjoy our services for a set number of days at a minimal cost. If you decide to continue with our services, you can sign up for a full subscription at any time during or after the trial period. For more information, feel free to contact us via phone at +1-844-962-2507 or email us at [email protected].

How do I find the date my subscription ends?

To find out the end date of your subscription, please contact us via phone at +1-844-962-2507 or email us at [email protected], and we'll be happy to assist you.

What Internet browser should I use?

We're compatible with all major Internet browsers, including Microsoft Internet Explorer, Safari, Chrome, and Firefox. If you have any further questions or concerns, please don't hesitate to contact us via phone at +1-844-962-2507 or email us at [email protected].